Workplace Culture


This guide describes components of a strong, healthy workplace culture, details the field’s dominant patterns, and outlines the concept of architecture’s cultural iceberg—made up of objective culture (above the surface) and subjective culture (usually below the surface).

You’ll learn how workplace culture affects individuals, firms, and the profession—from retention to strategic planning and perception of the field. This guide also contains the legal aspects of harassment, including individuals’ responsibilities, questions to assess organizations’ workplace culture, and ways to improve your own organizations’ workplace culture.

New additions to Chapter 2 (effective December 2020)

  • Additional guidance on how firms might respond to the heightened drive for social change, including specifically the alignment (or misalignment) between public statements and actual workplace culture.
  • Description of how firms both shape culture and are shaped by it.


Chapter 2: Workplace Culture >

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